Called them regarding my DLP TV that needed a new DLP chip. Gave them $85 to come and get it. They call the next day and tell me it will be $600 to fix the TV. I found the part online for $200, and a youtube video (about 5 minutes long) that shows how to fix this problem. So $600 - $200 is $400 for what equals to about 1 hour of work AT THE MOST. Seriously? I'll be fixing this myself, and I'll be contacting Samsung about their authorized technicians.
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