I can't believe people spend their money there. They are by far the worst customer service I have ever come in contact. Where to start. We were shopping for my best friends wedding dress, bridesmaids, and tuxes for the entire wedding party.
1st this place is so DIRTY, gross and run down. From the tacky wall paper, to the gross dressing rooms it was the start of the disappointment. My friend actual had an appointment none of the other customers their even had one. They asked her what type of dress she was looking for and then pulled a few dresses for her. They said they would help lace her up when she was ready. When she was ready to be laced up none was there. I ended up lacing her up in all of her dresses. There is no such thing as customer service at princess bride.
2. When we found a style of dress that she like we asked if there was something close to what she had on. This oompa loompa orange tacky woman told us that they had none and told her that this was the most expensive dress $1,600. She assumed that my friend could not afford this dress when in fact my friends budget was $3,000. (this dress looked like a 500 dress) She treated us awful.
When your a bridal dress shopping you're suppose to feel special and it's suppose to be one of the best parts of the wedding. YOU WILL NOT GET the customer service you want or expect here!!!! Brides to be do not waste your time here. Take you money to the cities and you'll see what it feels like to be treated they way you should.
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