On 11/28/11, I entered the store to buy a heating bulb for my son's Hermit Crabs. I asked for the lowest wattage they had, and was given a 75W. I thought this was the correct one, but was informed by my son later in the day that this bulb would be too hot.
On 11/29/11, I tried to return the UNOPENED bulb with the original receipt. The owner opened the box, took out the bulb and said it was cracked. He then took the bulb, threw it away, and refused a refund. He said that he has too many people try to return burnt out bulbs, and I was committing return fraud!
This man took my money, and the bulb (preventing me from trying to work out a solution with the manufacturer), and called me a liar and a thief!
Disgusting!!!
more