The atmosphere was comfortable and relaxed, I loved the decor and music. Customer service as a whole was great, very professional and inviting. I was asked if I wanted a beverage on more than one occassion. My stylist did a great job with educating me about my hair. I love their concept of a ""prescription"" which is a list of suggested products and how to and how often to use them. My hair service more than exceeded my expectations.
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