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Business Staff violates HIPAA in Waiting Room - Review by citysearch c | Holloway, Willis, Md - Holloway Group

Holloway, Willis, Md - Holloway Group

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Business Staff violates HIPAA in Waiting Room 11/23/2011

If you like being treated poorly, this is the place to come. The ""ladies"" at the front desk do not have their act together and they will blame their shortcoming on you, the patient. One of them, the tall red-head yelled at me because I did not demand to have my insurance card and ID copied when I came in the first time and the second time. I was not asked to pay anything on those two occasions. When I went in the third time I was attacked because I did not force them to make copies of my cards. They also demanded that I pay $75.00. I told them I did not have that much, I did have $25.00 and offered that to them. They said that I would have to reschedule until I paid $75.00. This confrontation occurred in front of a full waiting room. I will not pay this and I will not return to this torture chamber. more
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