They sold me a $500 ""package"" for laser hair removal, which included 5 treatments. They never mentioned it didn't work on light colored hair. (Mine is a blend of 1/3 brown, 2/3 white).This was only relayed to me by my technician during the first treatment. When I then tried to get a refund of at least part of the $500, they refused. I have been going for more treatments because it's throwing money away either way. Sure enough, it leaves the lighter hair alone. BTW: They get real snotty when you don't love them; the previously sweet demeanor evaporates!
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