I had a massive flood in my home and my rugs were destroyed. I was devastated, and while the rugs weren't the top of my priorities, I did want to get them fixed. Six months later, things have finally settled down and I called Flat Rate to come try and restore the rug. They were amazing - professional, timely, and friendly, not to mention the outstanding work they did on my rug. I'm so pleased with their work and can't thank them enough!
more