Peter from Customer Service charged my credit card before I had a chance to approve the contract. Once I declined to use them, he said my card was already swiped and I was going to be charged a credit card usage fee, only to be refunded 95%. I asked why since I never signed anything. He called me up, all aggressive and pissy saying I could take it up with my credit card company and hung up on me. I later got an email that his manager authorized a full refund. Duh!
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