I didn't know what to expect when I initially contacted them via telephone. I had read a couple of reviews and checked out their website. Both seemed very positive, but what helped me decide was the call I made them. The receptionist was very friendly and accommodating--for me very important. I was able to set up my first appointment that same day which was great. I downloaded some of the paperwork from the website so I could complete it before I checked in. The facilities were very clean--what you would expect at a new facility and the tech/doctors were very friendly and helpful. They really showed that they cared for your pet. The prices were also acceptable considering the care they provided. They do get a little busy during the week, especially if you need to see a doctor. But if all you require is a shot for your pet--they are pretty quick. Seems you only need an appointment if you need to see a doctor. Doctors are out during lunch time around 1130-1pm but nothing stops you from getting a shot. They didn't push me do get my pet more shots than I wanted. They provide you with the information and you decide. Overall great experience with them. I plan to go back in the future.
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