The rudest people on earth. Smarmy. I bought a Krups coffee maker. When I unpacked it the glass beaker was broken and sprinkled glass all over my floor. Brought it back the next day and was told-nastily-that I would have to contact Krups. Since I am pretty sure Krups didn't intentionally send a broken beaker and I know I didn't break it, the logical conclusion would have been to exchange it-well within the 14 day deadline. But NOOO. And that was the manager. Run, don't walk, away from their store-go to Best Buy or ANYWHERE else!!!
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