I think what makes this a 5 star company is that everyone there is very helpful and knowledgeable, plus, they really are a customer-focused company. There was a time during the winter when my old furnace wasn't working and I called them up. The person in their office walked me through several things it might be and how I could fix them. They saved me the service charge of sending someone out to fix it, and it turned out to be something I was able to fix with their help and patience over the phone!
They are always available, timely and are great with troubleshooting. I've been a customer for about 4 years, and will continue to call on them whenever I need their assistance!
Ed Hauser
more