The Lakes wasn't a horrible place to live. When I lived there, I never had any problem dealing with maintenance, as other apartment complexes tend to take their time to fix problems in your apartment. I paid rent and everything on time, if not early, every month, and don't consider myself a problem tenant.
Any time I had a question for the management, they were never timely in responding. I fell once during the winter because they didn't ice the sidewalk, and even though I left numerous messages, I never once got a returned call.
When I moved in, they said the carpet was new, but really it was just dusted with white powder to make it seem clean. Once I vacuumed, I realized the carpet had brown stains all over it. They also told me that they put new carpet in between tenants if they old tenant had pets.
When I moved out, about 4 months later, I received a notice that they were turning me over to a collection agency because I didn't pay to get the carpet redone. When I called and asked why, and why this was the first I heard about it, the office manager said that she would have to check with maintenance and get back to me.
I heard back two months later when the office manager called and asked when I was planning on paying them. I told her that I was at work and didn't have time to talk, and she said she was going to send me an email, which I never received.
So now I'm waiting on them to call me again to tell me I owe them more money -- for what? I'm not sure.
This also happened to two of my neighbors that I had while I was living there, so they apparently are just out to make money once everyone moves out. Beware!
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