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Terrible Customer Service - Review by citysearch c | Pannell's Firearms & Range Inc

Pannell's Firearms & Range Inc

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Terrible Customer Service 11/24/2011

Went in there looking for a specific gun. I printed a picture of the gun, stock # & price directly from their own website and handed it to the guy at the counter. He said it was not in stock, so I asked if he could order me one and he had no idea how to place an order with their distributor. I told him I wanted the gun so just ask someone in the store that knows what their doing to order it for me and call me when it comes in. Never heard from them again. Ended up buying from a store in Smyrna that actually understood customer service. more
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