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Horrible Service - Review by citysearch c | Rocky Mountain Windowtint

Rocky Mountain Windowtint

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Horrible Service 11/20/2011

I know they are good quality but the last time I went was probably the worst customer service experience I have ever had. I took my boyfriends scion tc there to tint his windows for his birthday. I made an appointment a week ahead of time dropped the car off at 8:30 am and it wasn't done until 5:30 pm. Owners excuse was that he had 8 dealer cars to do before the tc. I felt completely undervalued as a customer. To add on to that when we got the car back the trim was not put back on the car. We went back in the shop and the owner asked for us to come back in the morning because all his workers had gone home. To top it all off the next day my boyfriend put the trim back on and some of the tabs on the panels were broken off so the trim wouldn't snap back into place. I called the shop to complain after all of this and the owner was extremely rude to me. He basically said it was my fault that the job wasn't finished because I didn't pick up the car on time when I had called twice to check on it and he said he would call me when it was done and he never did. He said the trim was already broken and it wasn't. I DO NOT recommend coming here for tinting. more
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