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Poor Customer Service - Review by citysearch c | Staples

Staples

Claim

Poor Customer Service 11/7/2011

Went into this store last week with a very small photo of my deceased father to scan for his funeral program. Asked clerk to scan and copy it. Clerk stated curtly that I would not be able to wait. I was not expecting to wait and had not asked if it could be done as I waited. Then clerk refused to scan photo as it was "copyrighted." Photo had no marking of any photographer/studio on it and no date. I then spoke with store manager. Explained that the funeral was the next day and pleased with mgr to scan photo. She refused. Pros: null Cons: null more
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