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Hawthorne Chevrolet Service - Review by citysearch c | Hawthorne Chevrolet

Hawthorne Chevrolet

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Hawthorne Chevrolet Service 11/2/2011

NEVER TO GO BACK. I received a recall for possible cause of engine malfunction light on. GM stated, "catalytic converter may erode, causing the illumination of the Malfunction Indicator lamp. The service man, ALAN HOVERMAN, said, "catalytic converter is ok, you need to pay $110.00 to diagnose the problem." I thought the cost of diagnosis is applicable to parts and labor, but it was not so. ALAN HOVERMAN stated, "We will order the actuator ($100.00) and you will pay another $110.00 for the labor. I went home and decided to bring my car in a local gas station. Without exaggeration, it only took 2 minutes for the guy to attach an AUTO link and it shows P0010 problem. In 10 minutes, I went home problem fixed. I feel so disgusted that I was prompted to write this review. Pros: null Cons: null more
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