We have dealt with Fresh Pond Animal Hospital in the past & never had a problem until tonight. Our cat has a terrible scratch on his ear & the area appears to be crusty. We were offered an appointment tonight, but, after I explained that I wouldn't be able to pay them until next week, that's when their tone changed. The tech spoke to the office manager about our monetary situation & the office manager refused to allow us to have our cat looked at unless we could pay upfront for the appointment. Good to know that Fresh Pond Animal Hospital cares more about their precious money than taking care of their animals.
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