This was when our dog was just a puppy. Dr. Dibbern at Countryside is horrible. He always took it upon himself to add more things to our bill without speaking to us and then proceeded once to not allow us to have our puppy back until we paid. I also had been the first person in the office speaking with him one morning and that afternoon when I picked up the pup he had not clue who I was. My mother in laws cat use to also go to Countryside and always had issues there. He would take it upon himself to update all of her shots even though she had already had them done when she was boarded there. He would make up some lame excuse that they didn
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