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Unprofessional, Poor Customer Service - Review by citysearch c | Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Unprofessional, Poor Customer Service 11/11/2011

This location is very unprofessional! I was given a car that was scratched and dented and had an expired inspeciton sticker. When I tried to trade the car in at another location I was told if I didn't claim those dents I would not be able to do so. The next day the service agent laughed when I asked to be reinbursed for the extra tolls and expenses that I had to pay out and said " I don't know what you want us to do about that, we are not responsible for that". The car that they gave me had no gas in it and I ran out of gas half way to work. I will never be returning to this location again. Pros: null Cons: null more
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