After reading many positive reviews on this site, I decided to give Luxury on Lovers a try and went in to get a facial.
When I arrived I was greeted by two friendly people and was offered a drink while I filled out some forms. A woman then lead me upstairs to start my treatment, so far so good.
I sat under a LED light for the first 30 minutes of my facial. This part was really relaxing- there was soft music playing and the room was really warm and comfortable. That same friendly woman from the front kept checking on me to make sure I was doing okay. I was really loving my experience so far, but unfortunately things got worse.
After my time under the light was up, I was greeted by the esthetician who would finish my facial. At first I thought she was nice, but after I laid down to begin the facial she would not shut up about how dry my skin was and how bad my acne was. (I don't even have acne, just a few pimples occasionally!) She was telling me that I was getting some stage of acne that you can never get rid of and that I needed to schedule another $150 treatment with her next week to get rid of it. She also criticized me for using department store cosmetics and facial cleanser and tried to sell me all the facial products in the spa. I was really annoyed because not only did I feel that I was being criticized, I wanted to relax for the remainder of my time!
Finally I was able to return downstairs after the facial was over. I was then greeted by another nice lady that checked me out and talked to me about the treatment I had received. She was really helpful and even recommended some things that I should talk to my dermatologist about that could help my skin.
I feel like Luxury on Lovers is a good spa, I just happened to get a facial with the WORST esthetician they have. I have to give 1 star because of how terrible my experience was during the facial.
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