Left work early to arrive on time. Put on frock & when I emerged, person "helping" me was no where to be found. Assumed I was to sit & wait which turned out to be 20+ min. No one provided info on when stylist might be available/why she was running late or asked if I needed anything. Stylist finally appeared & called me by the wrong name. Put me under the "lamp" for 15 min but disappeared for 20. Never checked on color or me. Have ridiculously light blonde streaks randomly in my hair. Not my usual experience at an "upscale" salon.
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