I had a HORRIBLE experience with Jon's Bridal by Suzanne. While the sales people are very nice, they are conniving. I tried on a few dresses and the only one I like had this decal on the hip that I really didn't like. The owner (not just a saleswoman who may have made a mistake) said it's easily removed and behind the decal will just be the dress, no problem. She even said she'd order it with the decal because they could easily take it off in store and she didn't want me spending an extra $200 for a alteration from the dress company. The dress arrived 2 months before my wedding and I was surprised when I arrived to pick it up, the decal was still attached. The owner said, "Oh, the seamstress will take that off" (although she said months before it was easy for them to take it off in store). We take it to the seamstress and she takes one look at it and says, "You can't take this decal off. There will be a big seam behind it. Whoever told you differently doesn't know what they're talking about." Basically, Jon's Bridal by Suzanne lied to me and the reason they ordered the dress with the decal was because they knew it couldn't be ordered without it. They just wanted to make a sale. And being a new bride who didn't know better trusted these people. It was a horrible to feel I was tricked into buying this dress, especially because your wedding dress is supposed to represent something so wonderful. I wouldn't recommend this bridal store to ANYONE. They are looking to make a sale and it doesn't matter to them if its done through deceit. Save yourself tears, heartache, and stress and go somewhere else.
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