JavaScript is not enabled.
Not So Happy Birthday - Review by citysearch c | Elegance Limousine & Transportation Inc.

Elegance Limousine & Transportation Inc.

Claim

Not So Happy Birthday 11/10/2011

So I thought of getting a limo for my daughters 9th birthday & since I hadn't used limo services since my late teens & 20's I relied on Groupon(coupon site) & bought a service from this company. Groupon has never let me down, until now. I've been a merchant & customer. After about a month of calling & leaving messages every week or so I finally played phone tag with someone from there, in all the times I had called no one ever answered, it always went to voice mail. Finally close to the date I needed the limo someone finally answered & I tried to make a reservation, she was at church. I gave her all the info for the party she told me there would be a mandatory tip of $76 cash to the driver. I thought it was weird but I got it on a coupon so whatever. She said she would call and confirm & I never heard anything. So the week of the party I try to call & confirm to no avail. Finally the day before the party someone answers & lets me know their busy & will call me right back, again no one did. So day of party I barrow my sister Suburban(just in case). I call that morning she answers & tells me yes the driver will be there at 2pm. Whew, I was relived. As the day went on I started to worry because of the strange experience I had making the reservation so I told the girls to wait at parent pick up & I would be there with the limo driver right after 2pm(I live 15 houses from the school). I have everything ready & I am waiting out front. Guess what the diver calls, he's gonna be late, go figure. He has a thick accent so we had a little bit of a hard time communicating but I get it a crossed that he needs to pick us all up at the school so I can go up & wait with the girls. He finally shows up, after most of kids were gone(so much for showing off). We get in the limo & the diver is really uncomfortable with the 9 year olds. He would've hated me in my 20's. Once we finally drop off all the girls & get home he asks for the $76 cash informs me he wants $20 gratuity & since we were 10 mins over a $75 fee for overtime. Are kidding me? You were late in the 1st place. Wow! Yeah there are lots of limos out there, don't choose this one just in case. more
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021