WOW.....I should have read the reviews for this co. before I scheduled them to clean my carpets. I decided to ""listen"" to the reviews and cancel. The Man (Mike) told me that he would have to charge me a service fee and upon this I said,Is this stated on your website or flyer? He said, we do not have a website and we do not have to divulge this info. to you, its just like a Dr.'s office.. I said, This is not a fair way to practice business and I will not be using your service especially because of your prior reviews.
Mike said that those reviews are not accurate and ""those people"" didn't have respect for OUR time. I proceeded to say that most of the reviews were people that actually USED your service not people who canceled. He then said that, we are in the process of suing due to the fact that people are writing reviews as such. I said, That is freedom of speech and everyone has the right to state their opinion.
I could go on, however, I will spare you any MORE grief about this company. NEVER use them as you will have an issue....I would bet on it.
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