Roto-Rooter was very prompt and helpful this morning when I was awake at 5:30 am and couldn't stop thinking about the leaking that was developing on my kitchen faucet. I called in to the Cleveland number and surprisingly it was not a recording that took my call, but an actual person who was glad that I called and was helpful setting things up so that John #2723 would be able to stop by and set me up with a new faucet.\r
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John was very friendly and knowledgeable about everything he did since saying hello. He has many years of experience in plumbing and he makes you feel comfortable about the task he is about to dive in and take care of for you. I hope I never have a plumbing emergency on my hands, but if I ever do I know the first person I will be getting on the phone and asking for, that will be John.
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