I was disappointed in the service experience that I had. Our service technician was nice and seemed knowledgeable, but the problem I had was the four level pricing. It doesn't seem right that you could have more than one level of service. For example, if you need this much work done it is this much $ but if you need even more work done then it is the first level PLUS the 2nd level. We needed a part. I would have preferred to know what the price/installation of part was because I cannot believe the part was addtl $759 ( 3rd level)after I was already paying $ 459.00 (the 2nd level) for other work. I prefer an itemzied bill and not just 4 different pricing options. I will NEVER recommend them to anyone.
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