I took in my brand new chain saw that seized on me because I didn't know what I was doing with it. They politely explained to me what happened in a way that didn't make me feel like an idiot.
They taught me how to maintain my own equipment, which was beyond the call of duty.
They maintained a pleasant attitude and didn't condescend to me, which many technical people do. Their price for chainsaw service was about half what I had expected.
They also serviced my husquevarna 36"" mower at a much lower price than I'd expected.
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