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Horrible Service-They didn't stand behind what they sold. - Review by citysearch c | James Stenella Antiques

James Stenella Antiques

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Horrible Service-They didn't stand behind what they sold. 10/15/2011

Stenella designed a filing cabinet for us and had one of their manufacturers (Jansen) build it. Stenella never had us review plans and when the filing cabinet arrived, no size of hanging files would fit. Their solution was for them to put more slots in the drawers...there are already four, or put racks in the drawers. Also, they told us it would take 12-14 weeks to arrive...it took almost 18 weeks. It isn't unreasonable to expect a business to stand behind their work or products. This was a horrible experience and we will not recommend Stenalla to anyone looking for furniture. more
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