Early August, phone-ordered days in advance a wrist corsage for a dear lady's 90th birthday party. Also, inquired about centerpiece floral arrangements for the tables at the venue with me providing the short crystal vases and glass floral marbles. Assured there would be no problem working together with them on that. Arrived at time agreed upon and no corsage! Hadn't even started. Was told by a surly Lynn, ""We had a funeral we had to do."" She said ""But I can put one together in 5 minutes."" Ten minutes later, it was done and slapped down on the counter in a carton. As for the floral arrangements, she said I had spoken to a part-time worker who shouldn't have promised anything. Yikes! I went across the street to Safeway floral dept and got the center pieces done with a very savvy customer-service oriented associate. That florist said they get many disgruntled customers from Portland Florist. Portland Florist missed out on my additional $75 flower order and repeat business, but apparently, funerals are more important. No way to run a business....
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