Terrible customer service. My wife and I ordered plantation shutters at the end of April. Were told by the owner when he came out to measure that it would take 4 to 6 weeks. When we did not hear anything we called the office and were then told that it always takes 8 weeks. Finally got them installed the middle of July!!! but there were a couple of louvers damaged. We withheld $200 until the job was completed. They re-ordered the louvers and 4 weeks later found out they were the wrong size when they tried to install them. Ordered them again and finally will get them this week(end of October). When I asked the owner to waive or adjust the remainder of my bill because of the inconveinence, he refused. Said he told me it would take 8 weeks and acted like it was nothing to wait so long. When I got angry he told me he didn't care and I could take my business elsewhere next time.
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