Horrible people to work with. Dumpy, old, and falling apart apartments and horrible customer service in the office. The ""Realtors"" are a bunch of college students who don't have any idea what they are doing and lost our move in damages sheet. Tried to give us one from 5 years ago and said they would find it and e-mail us ours, which never happened. While moving out, we took every precaution to get back as much of our security deposit as possible, and before we were done cleaning, we came back to find our door dislodged and all of our cleaning supplies missing. Upon calling the office, they said that if we didn't ask for our stuff back that we were ""guaranteed"" our whole security deposit. Getting the check in the mail was a different story. Charged $130 for carpets that needed to be cleaned, when we had them professionally cleaned and handed over the receipt. If I were a college student again looking for a place by OSU, never EVER rent from NorthSteppe. MOST unfriendly and unhelpful people on the planet.
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