I recently visited the new Carmel location, using pfm services for the first time. I just got a routine oil change. I found the staff to be very welcoming as well as willing to go out of their to help. The manager, the individual who was processing the payment information, even went out to get my car off the lift and drove it around front for me himself!!!!! The service was fast, of high quality, and convenient. The facilities are very clean and nice. The waiting area was SUPERB. Nice restrooms, a computer in the waiting area, television, and refreshments. I can't see myself taking my car anywhere else now that I have seen the service from pfm. HIGHLY RECOMMEND!!!!
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