I can honestly say I'm disturbed by these reviews. I have been purchasing my eyeglasses from this store for about five years now and have never encountered such problems. I can't even imagine Mr. Rich screaming at an elderly woman or taking the time and energy to follow her across the parking lot screaming (seems quite dramatic and embellished maybe?).
Anyway, the glasses here do take a bit longer to make then most places I agree BUT he does use some special digital lens that helps me see like I'm 19 again! I dare you to find such quality anywhere else. However, my absolute favorite thing about this place is their selection of frames. I can be there for hours and always find multiple pairs that I fall completely in love with. His selection is always fashion forward yet functional. It definitely appeals to the fashionista yet busy working mom in me.
If you are looking for cheaply made ""disposable"" glasses then this is clearly not the establishment for you. The owner has on more then one occasion referred to their glasses as ""art"" and you'll never go anywhere else once you become overwhelmed with the compliments you are sure to get from your new spectacles.
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