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NOT GREAT PRICES AND HORRIBLE SERVICE!!!!! - Review by citysearch c | Billy Bob`s Beds

Billy Bob`s Beds

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NOT GREAT PRICES AND HORRIBLE SERVICE!!!!! 10/10/2011

WORST CUSTOMER SERVICE EVER! They claim to have the lowest priced mattresses. Internet surfing said they might be right, so we went in. The salesman had limited knowledge and immediately tried to push their most expensive mattress. We knew what we wanted and asked to look on our own and make our selection. Bought a mattress for ourselves and our daughter, both were memory foam. Our Sealy was nice and soft in the store (which is why we picked it) but the one they sent home with us is relative to sleeping on the floor and has a small tear on the seam. Guess what, 2 days later THE SAME MATTRESS IS NEARLY HALF PRICE AT A DIFFERENT LOCAL STORE! I called to see if they had any price match programs and I was very rudely treated. Probably the same rude guy as everyone else telling me there is no way it's the same mattress (which it is down to the name given to the mattress by Sealy), they don't give refunds, and I need to come in and get proven wrong by a salesman or call someone else. Cut me off and nearly hung up on me. Believe me, you will be much happier finding a better deal with better service SOMEWHERE ELSE! more
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