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My friend and I had an exceptionally bad experience at this business. First, they do not have walls that go all of the way up to the ceiling or a door for the room that you go into for the lasering. So, be prepared to hear everything that is being done on the person before you, and for the people in the waiting area to hear everything that is happening to you as well. Second, the young lady who worked there did not give us instruction about using numbing cream on our bodies before hand, nor was it ever offered at this business. She did recommend that we get some from a doctor and use it next time and that we should also take some shots of alcohol as well before coming to help deal with the pain. The pain was off the charts! She was definitely not doing the procedure correctly, or no one would ever get laser hair removal done twice. It was so painful that both my friend and I had involuntary spasms of our arms and legs flaring out violently when we were zapped. It took about 25-30 zaps each for bikini area. The laser could not have been placed on the proper setting. Also, when my friend was done and it was my turn, the ""technician"" did not even change the towel that my friend had been lying on pantless during her laser hair removal. The technician told us that it might look ""gnarly"" down there for a few days. We were both burnt and in quite a bit of pain. My friend ended up with staph infection from this experience. I tried talking to the young lady afterwards and the owner, but they were not helpful, to say the least. If you have had a bad experience with this company, please submit your review. If I had seen bad reviews before hand, I never would have gone. This was a TERRIBLE experience that I hope no other person has to go through.\r
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