I live outside of Atlanta Ga and have been w/ this company for over 10 years. I have never had a complaint about the pick-up service, but did notice that their rates were going up & up & up! I finally decided to check out another provider and found their rates to be 1/3 of what Robertson charges. I spoke w/ customer service and they agreed to match the competitor's rate. So I guess they're realizing that their prices are high, but they won't change them unless you ask.
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