They are so kind and caring. Wouldn't deny anyone that needed help. Can always count on them. Don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
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