These guys are a joke!!! I bought an FJ from them last year and my wife decided she wanted a Highlander instead. I took the car in and thought I'd get treated well because I was a repeat customer - WRONG. The finance guy who worked me (his name is TY) oversold and was very pushy telling me that they were making no money on my deal. We gave them a down payment and told them we'd pick up the car and get the contract done the next day. Feeling un-easy with the pushy finance guy (his name is TY - I'll say it again!!), I decided to call Mark Miller Toyota who I've never done business with in the past. Telling the sales rep what I wanted out of my trade and what I was willing to pay for the car, I got a deal for $850 less and 1.9% financing (BTW TY at Karl Malone was giving me 2.9% - BTW, Toyota is offering the 1.9% on Highlanders - so he was screwing me on that as well). When I went into Karl Malone and told them the deal was off, Ty went crazy - gave the the I'm going to kick your butt look, demanded respect, went off yelling through the dealership - totally not what I expected or deserved being a return customer. He even told the sales rep to ask me for some compensation money since I wasted his time - I'm not kidding. WHO ARE THESE IDIOTS????\r
I live close to the Karl Malone store but bought my car 20 miles away at Mark Miller and will also do my service there. You will not see my shadow, or my family's shadow darken their doors - EVER!!\r
BTW, I ususally buy 1-2 new cars each year. I've mostly bought Honda's but I've been leaning toward Toyota as of late. Not only did Karl Malone miss out on a $34K Highlander deal, but before the end of this year, I'm also going to buy a $35K Avalon - FROM MARK MILLER.\r
Eat me TY!!! You shouldn't be working around the public - you need to see a doctor for your anger.\r
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