Although he was very nice an chatty when he came out, there was no follow through on what he promised and now I am facing a weekend of company with a dryer with a motor.
When he was out last week I scheduled for Friday because it was the only day I was in town. I asked him if I needed to double check with someone at his office; told him that if there was any problem we would rescheduled for earlier in the week and someone would meet him there. I explained I was having company on the weekend and needed it fixed. NO problem. Wrote down the appointment time so it was ""on his way home"" and never showed. Not a phone call, not a word. Have called and left message after message. We have used these people for years.
more