I have always used Stanley Steemer for my carpets but my last cleaning 10-3-11 left much to be desired. The carpets took a long time to dry, spots were not cleaned well and they beat my white baseboards to death. I now have to do a lot of repainting and clean the spots myself. I called on 10-10-11 and a manager was supposed to call me back but as yet, no call. The girl offered to send a new crew but I don't trust them to rewet my carpets and leave a mess. The delay in calling was due to a death in the family and being called out of town. After I got back I inspected the floors and am not pleased at all.
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