was a few days late with payment (first time) and they didnt pick my trash up. then added a $5 late fee to my next bill. i called and spoke to a supervisor and explained that i didnt think it was right to not pick up garbage and charge a late fee. asked her to take the late fee off. she was extremely rude and told me i had an attitude. i was not rude. just frustrated. even more so after speaking to her. just wish i could remeber her name. she made me so mad i forgot it.
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