When I first discovered these guys I was thrilled--airport service was great, price was right, and most drivers were nice. Lately I've noticed a slip or two. One car showing its age so much that it was obviously worn and damaged? Demanding--yes, demanding--a 20% tip? (I'm actually a great tipper when the service is worth it and I always tip anyone who handles my luggage.) Insisting on an extra fee--unpublished and beyond the official $4.00 taxi surcharge--for airport pickup? Not getting my name right so I couldn't tell they were waiting for me at the airport? It's nice to save on airport car service, but not at the price of being treated like an ATM. Use caution--ask up front so you know your true cost. And spell your name for them.
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