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Should Be Ashamed - Review by citysearch c | L T's Old Time Subs

L T's Old Time Subs

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Should Be Ashamed 10/21/2011

EMBARRASSING!!!! This place about a year ago was outstanding. Easily the best chicken finger sub in WNY. Take it from someone who lives 2 streets away and used to frequent it weekly. Unfortunately the owner has decided to cheap out and hire an entire staff of bubbly 16 year old girls who are more concerned with trying to hide their texting behind the counter than anything regarding customer service (naturally) Recently I went in with my mother for dinner and i could not regret it more. There was 4 customers in the entire restaurant and it took them over a half hour to make 2 half hot subs (one whole sub lol) and when they were FINALLY served to us they were COLDER than room temp!! How is that possible? i have no idea cause ill never go there again. The owner should be embarrassed and honestly this is not my first negative experience with LT's. All i want is for it to go back to the quality that it used to be. But that""ll probably never happen unless educated customers decide to say enough is enough!! more
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