This place deserves to go out of business for the way they treat their customers. I was there the evening of Oct 13 and was left standing for exactly 1 hour and 10 minutes before I finally gave up and left! The servers never once looked towards their waiting customers and completely ignored everyone until they were ready to call out a name. It took me 15 minutes before I finally had to step out and get a servers attention to be put on the waiting list. After another 45 minutes of waiting and seeing other customers be seated that were waiting far less time than myself, I went over to a table were the ""chubby"" waitress was clearing off the table and politely stated that I had been waiting for 45 minutes and this hateful waitress snapped back in a very loud and stern voice that maybe I should have made a reservation as others had! I was absoultely shocked that instead of being nice and apologizing for the slow service, she instead told me off for no reason! When I got back to the cramped front door waiting area another customer stated that he couldn't believe how loud she talked to me and how rude she was. Everyone in the place was aggrivated by the slow service and many couples left after asking me how long I had been waiting. People coming in were having to ask other customers how to get a table as the staff was completely ignoring everyone arriving!! After 1hr and 10 minutes I got in my car and left and went to a fast food restaurant were I ordered and then gave the server/stranger behind the counter my $20 paid gift certificate for free. There are too many restaurants in Knoxville to have to go to a place like this and be treated like dirt! I will never return and will always discourage others to now do the same.
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