The first post on this thread is a farce.
Obviously it was posted by CalWest themselves..
I'll make it brief and too the point.
1. Very unfriendly staff, the manager ""Ellie"" seems to be a very stressed out individual with an attitude.
2. They do not return phone calls. If you want to talk to them about ANYTHING, you have to go to the office, and even then expect to wait 20 or 30 minutes to be heard.
2. Unless the roof is falling in or there is a flood, don't expect basic maintenance requests to be answered in a timely manner.(months)
3. Calwest took over management after the previous landlord sold the property. All the new tenants moving in after they took over were of the criminal element. A few drug dens have since surfaced and police cars answering calls a common sight now. (Bullock Gardens) It is obvious that they dont do background checks, at least not for Bullock Gardens anyway.
4. The landscaping has deteriorated. Hoping to save on the water bill, they only watered the visable landscaping from the street, or public view. Go into the interior of the property and one will see all the grass and flowers have died, not to mention the 2 trees that fell down do to lack of water. Thank god there weren't any kids playing when the trees fell down.
5. Very dishonest when it came to the deposit. They will do anything possible to keep it all. Only after hiring an attorney did we get half of it back. The process took months...
6. They are known to use loopholes to get you out in order to get new renters in so that they can push a higher rent.
Rudeness, Rudeness, Rudeness is all Calwest has to offer. There motto should be, ""Just pay your rent and shut the hell up!""
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