Every year my mom and I get a massage for her birthday. So three weeks prior to her b-day, I called Scappare and made two massage appts for the same time. I also had a discussion with the receptionist that we wanted Swedish massages and NOT deep tissue. About a week later the salon called and said they had to move the appts. because we wanted deep tissue, which we wanted the opposite. After a rude conversation with the aggressive receptionist my mom just decided to cancel. When I arrived home, I called the salon to ask what the mix-up was all about, and the receptionist actually said they only have one massage bed. Who works as a receptionist for a salon and does not even know this most basic information? I also had a bad experience there a few years ago, when I took my mom for a birthday pedicure. We booked them at the same time, but they only had 1 pedicurist, thus we were there for about 3 hours and almost missed our dinner reservation. I'm done with this place!
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