Tim is the gentleman at the front desk that I have had the pleasure of interacting with for 3 repairs to 2 cars in the last few months. I previously brought in problems that were clear-cut - AC compressor, and diesel fuel injectors. This latest time I brought in my troubled Ford PSD 6.0 Excursion after it died on the road - it probably was low on fuel and thought we added 5 gallons we could not get it to start after minutes of cranking. Later the same night the tow truck driver got it to start on the first crank. Tim and his crew could find nothing wrong after they charged the depleted batteries. I even asked if a fuel tank flush was warranted among other things. I feel I left the door wide open for a blank check this time, but Tim was a consumate professional.
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