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Quality of work was OK. Customer service NOT so good - Review by citysearch c | Residential Gas Piping

Residential Gas Piping

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Quality of work was OK. Customer service NOT so good 10/3/2011

I picked this contractor as they were the lowest bid on the project. Big mistake. I will state that the quality of the work and the install was satisfactory and I have no issue, however, their customer service needs a LOT of work. First they completely overstated the amount of time it would take to get a city permit, inspection, and approval. The city clearly states on their own website how long it takes... not the time they told me. Also, when it came time to finish the job and back-fill the trench... it fell apart. I ended up finishing the back-fill myself. If you want a company that goes the extra mile for you... pick another. more
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