My husband and I have had a horrible experience with the company. Being one of the only video stores in the Springfield area, we went there for the occasional movie/videogame. Last week my husband and I noticed that they had taken out $109. We called the store multiple times that week, asking to speak with the supervisor/manager. No one could help us. We finally got someone to schedule us a time when we could see the supervisor (which was a wk later!!!!).
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