These guys were awesome, from the customer reps to to mechanics. I had all kind of issues with the car since it is a bit older and the dealer I got it from did not take good care of it, when I brought it to dealer direct, they were understanding and patient with me (recently disabled military vet) and worked with me to get some basic stuff done. I'm going back for more soon, I tend to be extremely loyal once I find a good organization to work with and Dealer Direct were epic awesomesauce.
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